Attend to visitors and deal with inquiries on the phone and face to face.
PRINCIPAL DUTIES AND RESPONSIBILITIES
a) Handle incoming mails and parcels;
b) Take and relay messages;
c) Operate Switchboard.
d) Respond to calls,
e) Register and direct visitors to appropriate destination;
f) Deal with queries from the public and customers;
g) Ensures knowledge of staff movements in and out of organization;
h) Schedule appointments and maintain appointment diary;
i) Ensure tidiness and maintenance of the reception area;
j) Perform any other official duties as may be assigned by the Administrative Officer.
a) Form IV certificate with Front Office Management Certificates or equivalent
b) Fluent in written and spoken English and Kiswahili;
c) At least 2 years’ experience as Receptionist in Public and / or Private Sectors;
d) Must be computer literate;
e) Good communication and interpersonal skills.
f) Self motivated with integrity and high level of confidentiality.
KEY PERFORMANCE MEASURES:
a) Effective management of telephones, mails and parcels;
b) Existence of recorded register of visitors;
c) Existence of an updated appointments diary;
d) Feedback on good attendance to the visitors;
HOW TO APPLY
– Applications enclosing scanned copies of certificates and CV vitae in PDF FORMAT be sent to firstname.lastname@example.org
– Applications made in a way other than the above will not be considered
– Deadline is 30 th September 2017
– Those will not hear from us 14 days after the deadline should consider themselves as unsuccessful