Consumer Advocacy And Education Officer – Dar es salaam – Tanzania Civil Aviation Authority Consumer Consultative Council

DUTIES AND RESPONSIBILITIES
i. To spearhead the implementation of the Communication Strategy including monitoring and evaluation of its performance
ii. To develop and monitor Consumer Advocacy and Education programs for the Council
iii. To develop well organized publicity activities and awareness creation programmes for both business community and the travelling public
iv. To co-ordinate outreach programs and activities of Regional Consumer Committees established by the Council in different Regions in Tanzania
v. In organize awareness creation programmed on consumer rights and obligations according to the needs of the Council
vi. To ensure efficient and proper responses to written enquiries and complaints from consumers and the general public
vii. To carry out research on various consumers related issues such as fares, various charges and quality of services
viii. To perform any other duties and responsibilities as instructed by the Council

QUALIFICATIONS
i. Holder of Bachelor’s Degree in Transport and Logistics, Education, Business Administration, Mass Communication/ Journalism, Law, or any other related field from a recognized University
ii. At least three (3) years working experience in relevant field
iii. Knowledge of fair transport sector
iv. Must be computer literate
v. Good communication and interpersonal skills
vi. Self motivated with intergrity, assertiveness and ability to work under minimum supervision

Terms of Employment
5 years contract renewable on the basis of performance

HOW TO APPLY
Interested candidates who meet minimum qualifications and experience should submit an application letter of the undersigned. The application letter should be accompanied by detailed CV, Certified Certificates and names and contact of three professional referees with their postal addresses and telephone numbers not later than 14 dayd from the date of the first publication of this advertisement newspapers and addressed to:

The Executive Secretary
TCAA Consumer Consultative Council
PPF House, 7th Floor
Samora/Morogoro Road
P.O. Box 12242
Dar es salaam

Applicants are requested to arrange for their own transport and accommodation expenses relating attendance of the interview. Only shortlisted candidate will be contacted

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