Project Manager – Dar es salaam – Duma Works

We specialize in interactive voice calls (including IVR) and SMS in local languages, instantly reaching across distance and literacy barriers.

We serve a wide variety of use-cases including: journalists who run national public interest surveys, rural clinics who distribute maternal health education, policy makers who study vaccine supply chains, economic development organizations who reach out to farmers, urban planners who monitor water distribution access, and academics who research the effect of public health interventions.

We also have an API used to power existing mobile service providers.

In the past 3 years, our product has been used by 500+ organizations to reach over 5 million people across 39 countries.

We offer the most robust platform in the industry and work across all sectors. We have already setup the international connections that allow us to call every phone on the planet.

Further, through conducting a number of tests, we have developed a large number of best practices that help our partners to push the boundary on what’s possible in terms of mobile engagement rates.

Job Summary: The Project Manager will be based in Dar es Salaam and report to the Tanzania Country Manager.

About the Role:
1. Project Management
Help to establish work plans and deliverables for each project under supervision
Monitor and contribute to the implementation of these work plans according to the established time lines
Facilitate training and content development workshops as needed
Assist to recruit, supervise and train staff and consultants needed to meet project objectives, as required
Supervise qualitative and quantitative research and other field activities

2. Partner Management
Be the primary point of contact for partners as determined by the Country Manager
Provide close assistance to these partners for the effective use of the company services in the domains of health, agriculture, gender, water and sanitation, and more
Monitor the implementation of the needs of these partners according to the project objectives
Inform clients of new services and product improvements
Solicit and document client feedback, including needs and expectations to inform the ongoing development of the company’s offering

3. New Business Development
Represent the organization with donors, Government representatives, consortium partners and clients, as delegated by the Country Manager
Identify potential partners and clients in the public and private sectors for the company services
Lead the client acquisition process by engaging with these partners and providing demonstrations of the company services
Support the development of new project proposals and budgets in coordination with the Country Manager
Seek out strategic partnerships for the improvement of the company services
Maintain a database for client relationship management

Qualifications
At least an undergraduate degree
Speak Kiswahili
Experience with project management (ideally with multi-year and multi-stakeholder projects)
Experience with international development NGOs either as clients or by working for them
Experience helping individuals in a developing economy (e.g., Sub-Saharan Africa) use a technology, ideally one that is phone mobile related (e.g., understand end-user interactions with technology)
Experience using software or working for a software company (e.g., can learn and master a software technology quickly)
Knowledge & Skills
Problem solving – able to understand end-user needs and create and evolve a service that meets them
Detail oriented and reliable – will always come through on deliverables and client needs as well as quality check work and tasks before they are implemented in order to avoid errors, delays and added costs
Management skills – oversee a project to keep it on time and budget (while hitting quality deliverables) including sub-contractors and partners
Mobile engagement knowledge – understand how end users in your geography use their mobile phones and interact with mobile (IVR, SMS, data) content
Tech savvy – you can understand how to use a technology to benefit end users from a design perspective and you can quickly learn how to actually use a software system yourself to implement the project
Sector knowledge – ideally you’d know about the sector in which your projects will work, this could be governance, agriculture, health, education or market research
Entrepreneurship – ready to take a great concept that has not yet been implemented or planned and turn it into a well-defined and impactful service
Teamwork – sense of humor, flexibility, humility, loyalty and dedication to the team’s goals
Our Team and Culture: We believe that More Voices leads to Better Choices. This means giving valuable information to poor households to help them make better lifestyle decisions, and it also means giving a voice to those same households to influence national and development policy in their country.

Apply
Tanzanian Nationals only to apply.

Please forward your CV and quick summary (one paragraph) on why you’re interested in the position to apply@dumaworks.com marking the subject as “2522”, Your Full name & Phone number e.g. 2522 Barack Obama, +2557xxxxxxxx. If you don’t follow these instructions, your application will not go through.

Deadline for receiving applications: 30th November 2016

N.B.* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test. If you have any issues with the process, please reach out to +254702093793.

If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.

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