Reporting to the Head, Digital Financial Services and Mobile Payments, the jobholder will be responsible for digital product and business development of digital services (online services, ecommerce, mobile money mobile payments, digital acquiring etc.), to increase revenue, functionality, usage and retention.
Key Responsibilities
Develop new or enhanced capabilities of various services of Digital Products and business
Develop and model price and value propositions for digital products and services
Development of superior user experience and processes on digital services
Drive deposits, collections, payments and transfers on digital channels
Execute Product implementation between Business; Operations, Technology & all third parties.
Maintain service levels agreements with relevant functions and third parties
Create MIS tools to gauge market perception of various digital products and services
Prepare project status reports & channel performance presentations on a month-to-month basis or as required
Develop work plans for new and improved capabilities, together with internal and external partners and ensuring that timelines are met
Development and tracking of KCSA (Key Control Standard Assessment), Audit, compliance and risk assessment – initial and ongoing self-assessment
The Person
For the above position, the successful applicant should have the following:
University Degree in Information Technology, Computer Science or related field.
Master’s Degree or relevant professional qualifications are an added advantage.
At least 6 years’ experience in Digital Business or Channels.
Proven demonstrable track record of delivery of digital products/services/projects and/or implementations.
In depth knowledge of Digital Banking Business, technology & Operations.
Experience in Re-engineering of Business, technology & operations.
Good problem solving skills
Excellent high quality interpersonal, communication and negotiation skills with the ability to interact with senior management, customers, vendors, and other stakeholders.
Strong leadership skills with demonstrated competences in championing high performance management.
Excellent project management skills.
The above positions are demanding roles which the Bank will provide a competitive package for the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by 8th July, 2016
Only short listed candidates will be contacted.