DUTIES AND RESPONSIBILITIES:
Providing technical support related to Network platforms for Voice and Data
Monitoring performance, capacity, and availability of the network on an ongoing basis and recommend improvements in technologies and practices.
Collaborating with other staff in the ongoing definition of network design, services and procedures so as to ensure business continuity
Participating in designing and installation of networks and related accessories and equipment;
Maintaining and repairing of Network active and passive equipment;
Troubleshooting all network related problems;
Undertaking day to day management of LAN, wireless systems, telephone systems (PBAX), leased lines;
Documenting and communicating network related problems, solutions and the implementation process;
Assigning network resources and user accounts;
Performing maintenance activities, systems backups and restore; and
Performing any other official duties as may be assigned by immediate supervisor.
QUALIFICATION AND EXPERIENCE:
Bachelor Degree either in Computer Science, Information Technology or Computer Engineering from recognized institution.
Working knowledge in the Telecom Operators or Internet Service Provider Core Network environment.
Proficient in Service Provider technologies like IP/MPLS and related services (L2VPN, L3 MPLSVPN, TE, QoS, etc).
Proficiency in designing/deploying in LAN/WAN topologies using routing protocols like OSPF/ISIS, EIGRP, BGP, IPv6, MPLS, Multicast, HA/Redundancy etc.
Good understanding of last mile (both Fiber Optics and Microwave) technologies.
Knowledge of IOS/IOS XE/ IOS XR and Proficient on Network equipment such as routers, switches, bridges, etc.
Practical skills in configuring and managing VLANs on routers and layer 2 switches and remotely management using IP-based management protocols, such as Telnet and Simple Network Management Protocol (SNMP), management IP Address and Default Gateway.
Practical skills in configuring and managing wireless networks, configuring DNS, DHCP, FTP, Gateways and NS Lookups.
Knowledge in Network Firewalls and Unified Threat Management Systems configurations and management.
Fluent in Backup/Recovery procedures, Storage technologies and understanding port numbers approach to application detection.
Practical skills in using command lines; ping, tracert, ipconfig, Nslookup, Netstat and familiar with tools as Putty, Subnet and IP Calculator, Speedtest.
Must have practical knowledge of TCP/UDP related protocols, network security design, Linux operation systems and scripting with shell, python, VB, Bash or Perl.
Working knowledge of Antivirus/IPS/web proxy technologies.
Multi-vendor products network knowledge is an added advantage.
Practical skills in managing Server Infrastructure roles as IPv4 and IPv6 Addressing, Domain Name System Server Role, Configuring DNS Zones, DHCP Server Role.
Practical skills in configuring and managing VoIP System architecture and Technology.
Possession of recognized ICT professional certification such as Service Provider Networks (CCNA, CCNSP, HCNA, HCNP, MCSA, MCSE), CISA, CISM, CISSP, CEH, will be an added advantage.
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