Associate Designer for Learning – International Rescue Committee – Dar Es Salaam

Major Responsibilities
Report directly to the Design Innovation Lead in charge of our education portfolio in partnership with the Deputy Director Programs of the Tanzania Country Program. Collaborate closely with our Education Research Lead and a multidisciplinary team of designers, engineers, researchers, implementers, educators and strategists, to design programs and services that improve children’s lives and give them a chance at a better future.
Continuously work with IRC Tanzania Program teams and with students, teachers, caregivers and other stakeholders to co-design the most impactful learning experiences for students.
Produce tangible physical and digital prototypes.
Conduct design research and move quickly from insights to prototypes with various levels of fidelity.
Produce a variety of materials and deliverables to support the design of such programs and services: user journeys, service design blueprint, strategies for adoption etc.
Articulate pilot designs and monitor the progress of our innovations.
Build capacity within our organization and close stakeholders to infuse design thinking in the humanitarian sector.
Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
Input on different partnership developments and fundraising efforts when technical support is needed from the design perspective. Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.

Qualifications
3-5 years of professional experience in product design, service design or program design in a consultancy or equivalent position (e.g. in house in a non-profit or an education organization).
Fluency in the human-centered design process from qualitative research and synthesis to ideation, prototyping, and implementation.
Within the design process, prototyping and ideation are your superpowers.
Ability to navigate very complex and challenging environments and to engage with a large range of stakeholders (from executives to children in crisis settings).
Ability to work in a very self-directed way, and to collaborate with others at key moments of the design process. Ability to receive input and to take critique positively to improve program design.
Demonstrates experienced working across different cultures and demonstrates high self-awareness. Particularly able to navigate low income and humanitarian settings.
Enthusiastic and able to travel regularly to field locations and other countries where our projects happen for about 20%-35% of the time.

Working Environment:
Standard office work environment
We anticipate this role to be 60-70% dedicated to support Tanzanian innovations, while the remainder of the time would be allocated to global education innovations. This could include significant travel to Bangladesh based on project needs.

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