Bank Teller – Standard Bank Tanzania – Dar Es Salaam

Job Purpose
Responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking

Key Responsibilities/Accountabilities
Telling
Attend to cashing of cheques, savings withdrawals etc, according to laid down procedures.
Accept cash and cheque deposits, following laid-down instructions.
Ensure that all items cashed are within laid-down limits and refer items exceeding limits to the appropriate area for authorisation.
Ensure that items cashed are technically correct and signed, according to laid-down instructions.
Ensure that all cashed items are correctly recorded.
Record details of cash breakdowns for all major change transactions as well as cheques and other items cashed.
MoneyGram
Attend to Send and Receive transactions, according to laid-down instructions.
Accept cash for Send transactions, according to laid-down instructions.
Ensure that all Send and Receive items are within laid-down limits and refer items exceeding limits to the appropriate area for authorisation.
Ensure that Send / Receive items are technically correct, according to laid-down instructions.
Ensure that Send / Receive transactions are captured on the MoneyGram system.
Ensure that the relevant type of identification is produced when accepting a Send/Receive transaction, according to countries Operational Limits
Complete the Agents Only section on the Send / Receive form after processing transaction
Ensure that the relevant suspense accounts are Debited / Credited for every Send / Receive transaction.
Ensure that reference numbers are captured when debiting / crediting the relevant suspense accounts.
Print a receipt for all Send / Receive transactions on the MoneyGram system.
Recover fees, where applicable.
Assist with the balancing of suspense accounts when required by Treasury Department.
Sort Send / Receive forms into laid-down sequences.
File Send / Receive receipts and forms with the relevant reports.
Read Special Alert Circulars and Messages on the MoneyGram system.
· Call MoneyGram Toll Free Number for any query on MoneyGram.
Control of cash
Ensure that all laid-down instructions regarding the handling, locking away and security of cash are adhered to.
Ensure that own cash holdings are kept within prescribed limits.
Count and balance own cash daily.
Report all differences in cash daily.
Sign the locking away register daily.
Ensure that no unauthorised items are held as cash.
Reactive Selling
Identify cross-selling and migration opportunities and sell products / services reactively.
Participate in tactical sales / marketing activities as required.
Ensure that targets are met.
Routine
Sort vouchers into laid down sequences and place in waste receptacles on completion of each transaction.
Recover unpaid items fees, where applicable.
Ensure that Duty of Care requirements are adhered to.
Read special alert circulars.
All duties to be completed within normal working hours.
All overtime is to be authorised on the sign-on sheets by the Branch Manager.
And any other duty assigned by the Branch Manager
Reports
The following reports must be actioned:
BPW2019D Cash Transaction Report.
MoneyGram
Send Transaction Report
Receive Transaction Report
Preferred Qualification and Experience
A university degree in any relevant field
knowledge of the bank’s products and services will be an advantage
Ability to communicate fluently in English will be an advantage

Knowledge/Technical Skills/Expertise
Self motivated
Good listening skills
Well articulated
Customer service orientated
Good verbal and written communication skills
Ability to remain calm under pressure – resilient
Methodical, organised, accurate and pays attention to detail

How to Apply
Submit your CV and Application on Company Website : Click Here
PLEASE NOTE: All our recruitment and selection processes comply with applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraudline on +27 800222050 or forward to TransactionFraudOpsSA@standardbank.co.za

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