The Branch Manager is responsible for planning, implementing and managing all branch level financial/operational activities in a manner that the branch operates profitably and efficiently. This individual is directly accountable for the growth of the business; achieving the branch’s financial/operational goals in terms of number of customers and the portfolio.
Responsible for clientele growth and maintain portfolio quality of the respective branch
Conduct market research to determine potential products for the particular branch
Ensure that team and individual targets are met while maintaining portfolio quality, customer satisfaction, employee satisfaction and profits
Develop and maintain highly disciplined and professional personnel
Conduct performance appraisals for Supervisors and other personnel in a fair manner as scheduled
To ensure proper maintenance of leave and contracts records of each employee
Serve as primary contact between Head of Operations and the Branch.
Provide input and feedback as well as troubleshoot problem areas and operational deficiencies.
Continuously oversee a smooth flow of information throughout the branch.
Communicates timely issues related to potential loan loss as soon as identified; late payments, embezzlements, delinquency and default
Participate and carry out weekly meetings ( team and branch) to reinforce standards and procedures
Prepare and submit weekly/monthly progress report to Regional Manager and/or Head of Operations
Continuously keep contact with customers by visiting groups and hearing the customers’ voices
Ensure safe custody of branch assets and equipments
Is responsible for financial management and transactions at branch level at all times.
Examines and approves loan requests, petty cash, advances and expenses reports.
Utilizes all appropriate means to determine methods of securing, monitoring and the collection process of loans
Ensures timely compilation and submission of weekly, monthly and/or quarterly returns reports to responsible person.
Responsible for branch income and expenditure in order to drive the branch to operational and financial sustainability
Ensure smooth operations of the team and monitor performance.
Encourage teamwork, energy and enthusiasm required to achieve company goals and objectives
Lead personnel development by example and by encouraging talent management to staff
Degree in related field desired, not required
Diploma, Advanced diploma, Degree or masters in business administration, finance, accountancy, commerce or any related field.
Minimum 4 years work experience on microfinance
Minimum 2years of work experience on similar position
Good Interpersonal skills & prefer in good at English proficiency
High level of integrity
Method of Application
Interested in this position please Send your CV and cover letter to email@example.com
The deadline for submitting the application is 07 August 2021.