Case Management Officer – Mbeya – CARITAS

Job Description:
Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes.

Roles & Responsibilities:
• Oversee Case Worker Coordinators and provide overall leadership for case management activities.
• Share direct supervision responsibilities of Community Case Workers (CCWs) with Case Worker Coordinators.
• Disseminate and ensure adherence to case management, child protection, referral and linkages, parenting, and M&E guidance, standard operating procedures (SOPs) and other job-aids that facilitate comprehensive case management at the household/community levels.
• Ensure that case management services delivered address the holistic needs of OVC and caregivers including health, nutrition, education, protection, livelihoods, and psycho-social well-being.
• Conduct quality step-down trainings to Case Worker Coordinators and PSW/CCWs.
• Regularly monitor case management activities and use the information to improve case management quality and implementation.
• Ensure PSW/CCWs complete required case management forms and ensure case filing system is developed and maintained
• Work in partnership with local government authorities as appropriate, including but not limited to District Executive Directors, Council Health Management Teams, District Social Welfare Officers, and Ward-level officials.
• Create community linkages for broader community engagement of youth and caregivers in case management, child protection, parenting, etc.
• Map existing community cadres (Community Health Workers, Home-Based Care Workers, Para-Social Workers, etc.) in communities and assist government officials to recruit and select CCWs for the National Integrated Case Management Training for CCWs.
• Ensure that all PSW/CCWs are oriented to the Child Protection Policy and Code of Conduct; take all cases of child abuse seriously and follow national protocols to ensure timely reporting.
• Ensure PSW/CCWs are coordinating with local structures including health facilities and Child Protection Committees (formerly known as Most Vulnerable Children’s Committees).
• Lead the development of a service directory for social services (in coordination with the Health and HIV services Officer) in implementation areas; update the directory at least once a year.
• Ensure that Case Management Coordinators are providing continuous mentoring and support to PSW/CCWs; directly conduct supportive supervision to Case Management Coordinators and CCWs.
• Submit timely updates to the Program Coordinator for inclusion in the quarterly, semi-annual, and annual reports.
• Document lessons learned and best practices for experience sharing and replication.
• Perform any other relevant duties as assigned by the Project Coordinator.

Minimum Qualifications
• Bachelor in social science field
• Minimum of 3 years of relevant experience in at least one of the following technical areas: Social Work, OVC care, health, nutrition, education, protection, livelihoods, and psychosocial well-being
• Fluent in both written and spoken English & Kiswahili
• Experience with PEPFAR 3.0 funded projects in Tanzania
• Ability to provide the financial oversight necessary to successfully execute a large-scale program
• Experience implementing program and donor regulations, systems, and procedures
• Diplomacy and negotiation skills that demonstrate ability to collaborate and coordinate with a range of stakeholders and complex priorities

Preference for:
• Bachelor’s Degree in Sociology, Public Health, or Economic Development, Community Development or equivalent experience. Over 3 year’s relevant experience.

How to apply:
If you believe you are the ideal person we are looking for, submit your application letter describing why you are the right candidate for this position and curriculum vitae detailing your experience with three referees to [email protected] or

Director,
Caritas Development Office,
Diocese of Mbeya
P.O.BOX 179
Mbeya.

Only shortlisted candidates will be informed on a date for interview.
Caritas is an equal opportunity employer. Women are highly encouraged to apply.
Deadline 30/03/2017: 16:00HRS

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